Shipping
All items are shipped within a 24-48hr window.
Larger orders may take longer to dispatch depending of the number of products ordered, we can advise on delivery dates if required. Items are sent via Royal Mail / Trusted couriers.
Shipping is FREE for all UK orders over £25, orders with a value over £100 will be sent on an express service.
International orders are charged by weight and sent on a fully tracked service. Delivery time for international orders is 5 – 12 days.
Please note delivery times may be longer at busy times.
Returns & Replacements
If your item arrives damaged or defective we will replace your item free of charge. Generic items can be returned for a refund minus postage. Custom items cannot be returned.
Support
Please contact us if you have any problems or queries, we aim to get back to you within 24 hours, you can email us info@idyd.co.uk